MICROWAVE OVEN USER MANUAL

Model: S9N29R

Read all instructions carefully before using your microwave oven.

KEEP THIS MANUAL FOR FUTURE REFERENCE.

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PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE ENERGY

SPECIFICATIONS

Model: S9N29R
Rated voltage: 120V~, 60Hz
Rated input power (microwave): 1050W
Rated output power (microwave): 700W
Oven capacity: 0.7 ft3
Turntable diameter: 10 in
External dimensions: 17.3 in x 14.1 in x 10.1 in
Net weight: 21.9 pounds

Contents

SPECIFICATIONS

IMPORTANT SAFETY INSTRUCTIONS

INSTALLATION & ALEXA SETUP

OPERATION

CARE AND MAINTENANCE

COOKING SAFELY

TROUBLESHOOTING

LEGAL & COMPLIANCE

IMPORTANT SAFETY INSTRUCTIONS

WARNING: FAILURE TO FOLLOW THESE SAFETY INSTRUCTIONS COULD RESULT IN FIRE, BURNS, ELECTRIC SHOCK, EXPOSURE TO EXCESSIVE MICROWAVE ENERGY, OTHER INJURY, OR DAMAGE.

SAVE THESE INSTRUCTIONS

WARNING: CHOKING HAZARD—SMALL PARTS CONTAINED IN THE APPLIANCE OR PACKAGING MAY PRESENT A CHOKING HAZARD TO SMALL CHILDREN. KEEP OUT OF REACH OF CHILDREN.

WARNING: The external surface of the microwave oven may be hot during operation.

GROUNDING INSTRUCTIONS

This appliance must be grounded. In the event of an electrical short circuit, grounding reduces the risk of electric shock by providing an escape wire for the electric current. This appliance is equipped with a cord featuring a grounding wire and plug. The grounding plug must be connected to an outlet that is properly installed and grounded.

WARNING: Improper use of grounding can result in risk of electric shock. Consult a qualified electrician or serviceperson if you do not completely understand these grounding instructions or if you are unsure if the appliance is properly grounded.

If an extension cord is necessary, use only a 3-wire extension cord that has a 3-blade grounding plug, and a 3-slot receptacle that will accept the plug on the appliance. The marked rating of the extension cord must be equal to or greater than the appliance’s electrical rating.

ADDITIONAL WARNINGS AND PRECAUTIONS

SETTING UP YOUR MICROWAVE OVEN

What’s in the box

Remove the microwave oven and all materials from the carton and inside the microwave. Your microwave oven comes with the following accessories:

Illustration shows an open microwave oven with parts labeled. The microwave oven has the following parts labeled on the open door to the left. Point A refers to two safety interlock systems on the inside of the door. Point B refers to the door assembly around point C referring to the observation window. The next two points refer to parts inside the oven. D refers to the glass tray shown in mid-air. E refers to a turntable ring assembly below in mid-air. F refers to the turntable shaft shown at the bottom of the oven. The next two points refer to parts on the right, outside panel of the oven. G refers to the control panel to the right with buttons and a timer at the top. H points to the Ask Alexa button which is at the last line of buttons in the panel. A) Safety interlock system B) Door assembly C) Observation window D) Glass tray E) Turntable ring assembly F) Turntable shaft G) Control panel H) Ask Alexa button 1 2 3 4 5 6 7 8 9 0 POWER LEVEL TIME DEFROST WEIGHT DEFROST POPCORN (WEIGHT) KITCHEN TIMER START +30 SEC . PAUSE STOP ASK ALEXA A B C D E F H G

Turntable installation

Illustration shows the parts of a turntable installation. The parts are labeled from top to bottom as follows: Hub's underside is at the top with a glass tray surrounding it in the form of a concentric circle. The turntable ring assembly is below followed by the turntable shaft at the bottom. Hub (underside) Glass tray Turntable ring assembly Turntable shaft

Countertop installation

Remove all packing material and accessories. Examine the microwave oven for any damage, such as dents or a broken door. Do not install the microwave oven if it is damaged.

Cabinet: Remove any protective film from the microwave oven. Do not remove the light brown mica cover that is attached to the oven cavity.

Illustration shows a modular, smart kitchen with multiple cabinets and an Alexa Echo device. Smart, modular L-shaped kitchen. To the extreme left is an electrical socket with a wire plugged in and leading to a microwave oven on a cabinet. The height measurements of the cabinet read Minimum 34 inches or 86 centimeters. The clearance measurement between the microwave and the adjacent wall reads Minimum 8 inches or 10 centimeters. The distance between the microwave's top and the cabinet above reads: Minimum 12 inches or 30 centimeters. There are four cabinets. The second cabinet on the left has an electrical stove. The corner has a potted plant on the cabinet top. The right side has two cabinets: the one on the left has a sink with a tap. A window is present near the sink. The one on the right has an Echo device placed on top and plugged into an electrical socket. 1 2 3 4 5 6 7 8 9 0 P OW ER LEV EL TIME DEFRO ST W E I G HT DEF R OST PO PCO R N (WEIGHT) K I TCHEN TIMER Echo device Min 12 in (30 cm) Min 8 in (20 cm) Min 34 in (86 cm)

WARNING: (A) Do not install the microwave oven over a range cooktop or other heat producing appliance. Installation near or over a heat source could damage the microwave oven and void its warranty. (B) Do not place the microwave oven near combustible materials or in an area where heat, moisture, or high humidity are produced. (C) Do not operate the microwave oven without placing the glass tray and turntable ring in their proper positions. (D) Make sure that the power supply cord is not damaged and that it doesn’t run under the microwave oven or over any hot or sharp surfaces. (E) The outlet must be readily accessible so that it can be easily unplugged in the case of an emergency. (F) If the power cord is too short, contact a qualified electrician or service technician to install an outlet near the appliance. (G) Do not let the power cord hang over the edge of your counter or other surface. (H) For best operation, plug this appliance into its own electrical outlet to prevent any lights from flickering, blowing a fuse, or tripping the circuit breaker.

Setting up Alexa on your microwave oven

Your microwave oven can be controlled with Alexa by using any Alexa-enabled device such as Echo or Echo Dot. To control your microwave oven using Alexa, you’ll need to set up your microwave and connect to Alexa. To do so:

  1. Download the latest version of the Alexa App from the app store.
  2. Plug the microwave oven into a power outlet that is grounded.
  3. Open the Alexa App, tap the Devices icon in the lower right. Follow the on-screen instructions to set up your microwave.
  4. Illustration of a smart phone shows a forefinger placed on the right hand bottom button.

Once your microwave is set up, the microwave will beep and the LED will show the Wi-Fi icon, and display the local time in your location.

Once setup is complete, you can access the microwave Settings page through the Devices section of the Alexa App.

Note: It may take a few minutes for the LED to display the correct local time.

Setting up the Ask Alexa button

The Ask Alexa button makes Alexa control even simpler. Instead of saying, “Alexa, microwave for 1 minute,” just press and release the Ask Alexa button and say “1 minute.” The Ask Alexa button will instantly put a paired Echo device in listening mode, just as saying “Alexa” would.

The Alexa control consists of three function keys: the Ask Alexa button in the centre, Pause/Stop button to the left and START/+30 sec button to the right. START +30 SEC . PAUSE STOP ASK ALEXA

To set up and manage the Ask Alexa button, go to the microwave oven’s Settings page through the Devices section of the Alexa App and select Ask Alexa.

Refer to the back page of the user manual or the Things To Try card for more examples of how the Ask Alexa button can make using Alexa even simpler.

OPERATION

You can use your microwave oven without setting it up for Alexa control. However, we highly recommend using your microwave oven with Alexa control to unlock its full potential.

Throughout this section, the following icons indicate:

instructions to operate the microwave oven with voice.

instructions to operate the microwave oven with voice, using the Ask Alexa button.

instructions to operate the microwave oven using the keypad.

Refer to the back page of this user manual for more Alexa commands.

NOTE: As a safety measure, the microwave can only be commanded using voice within 10 minutes of the door being closed.

Clock

Once your microwave oven has been set up for Alexa control, it will automatically display the correct time on the LED.

If you haven’t set up your microwave oven for Alexa control, you can manually set the clock on the LED. To do so:

  1. Press and hold the five button on the microwave oven keypad for 4 seconds. The LED will display 00:00.
  2. Enter the desired time in 12-hour format (example, one two two four for 12:24 AM/PM).
  3. Press the START/+30 sec. button. The display will show the time.
  4. To cancel the process at any time, press the PAUSE/Stop button.
  5. Repeat these steps to reset the clock.

NOTE: If the microwave oven is connected to the internet, time cannot be set using the keypad—the microwave will override manually set time.

Kitchen timer

To set up a timer on your microwave oven, press the KITCHEN TIMER button, then enter the desired time, and press START/+30 sec. to start the kitchen timer.

For example, press KITCHEN TIMER one five zero START/+30 sec. to start a kitchen timer for 1 minute and 50 seconds.

When the timer is up, the microwave oven will beep 5 times.

To pause the kitchen timer at any time, press the PAUSE/Stop button once. To cancel the kitchen timer, press the PAUSE/Stop button twice.

NOTE: The maximum time possible on the kitchen timer is 99 minutes and 99 seconds.

Cook by time

“Alexa, microwave for X.”

To cook by time, say “Alexa, microwave for X,” where X is the amount of time you’d like to cook for.

For example, to cook for 5 minutes, say “Alexa, microwave for 5 minutes.” Or, to cook for 2 minutes and 39 seconds, say “Alexa, microwave for 2 minutes and 39 seconds.”

To cook for 2 minutes, press and release the Ask Alexa button and say “2 minutes.”

To cook by time, enter the time on the keypad and press START/+30 sec.. For example, to cook for 2 minutes and 39 seconds, press two three nine START/+30 sec..

“Alexa, add X to the microwave.”

When your microwave is in use, you can ask it to cook for additional time by saying, “Alexa, add X to the microwave,” where X is the amount of time you’d like to add. For example, to add 2 minutes to the cooking time while the microwave is already running, say “Alexa, add 2 minutes to the microwave.”

NOTE:

Quick cooking with keypad

There are several ways to quick cook using your microwave oven.

To cook for increments of 1 minute (up to 9 minutes), press the number corresponding to the number of minutes you want to cook, then press START/+30 sec.. For example, to cook for 3 minutes, press three START/+30 sec.. This will start the microwave oven for 3 minutes.

To cook for 30 seconds, press the START/+30 sec. button twice. This will start the microwave oven for 30 seconds. While the microwave oven is in operation, press the START/+30 sec. button to add 30 seconds to the microwave timer. This can be done repeatedly.

Cook by power level

“Alexa, microwave for X on power Y.”

By default, your microwave oven will cook at Power 10 (maximum power). To cook at a specific power, say “Alexa, microwave for X on power Y,” where X is the amount of time you’d like to cook for and Y is the power level.

For example, to cook at power 5 for 3 minutes, say “Alexa, microwave for 3 minutes on power 5.”

You can also ask your microwave oven to cook at high, medium, or low power. For example, to cook on medium power for 5 minutes, say “Alexa, microwave for 5 minutes on medium.”

To cook for 5 minutes on medium power, press and release the Ask Alexa button and say “5 minutes on medium.”

To cook by power level, use the following sequence:

  1. Press POWER LEVEL
  2. Enter the power level (0 – 10)
  3. Press START/+30 sec.
  4. Enter the time
  5. Press START/+30 sec.

For example, to cook at power 6 for 2 minutes and 30 seconds:

POWER LEVEL six START/+30 sec. two three zero START/+30 sec.

Power Levels for your microwave oven are as follows:

Level (0-10) 10 9 8 7 6 5 4 3 2 1 0
Level High High High Medium Medium Medium Low Low Low Low NA
Power 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% Fan only
LED Display 5 bars 5 bars 4 bars 4 bars 3 bars 3 bars 2 bars 2 bars 1 bar 1 bar 0 bars

Defrost by time

“Alexa, defrost for X.”

To defrost food for a specific amount time, say “Alexa, defrost for X,” where X is the amount of time you’d like to cook for.

For example, to defrost for 10 minutes and 30 seconds, say “Alexa, defrost for 10 minutes and 30 seconds.” Your microwave oven will start defrosting for 10 minutes and 30 seconds.

To defrost for 10 minutes, press and release the Ask Alexa button and say “defrost for 10 minutes.”

To defrost food for a specific amount time, press the TIME DEFROST button. The LED will begin flashing. Then enter the time and press START/+30 sec..

For example, to defrost for 10 minutes and 30 seconds, press TIME DEFROST one zero three zero START/+30 sec.. Your microwave oven will start defrosting for 10 minutes and 30 seconds.

Defrost by weight

“Alexa, defrost X (pounds, ounces, or grams).”

To defrost a specific quantity of food, say “Alexa, defrost X pounds.” Alternatively, you can specify ounces or grams.

For example, to defrost 1 pound of food, say “Alexa, defrost 1 pound.” Your microwave oven will run using the appropriate time and power setting.

To defrost 12 ounces of food, press and release the Ask Alexa button and say “defrost 12 ounces.”

To defrost a specific quantity of food, press the WEIGHT DEFROST button. The LED will begin flashing and the Oz icon on the LED will light up. Then enter the weight in ounces and press START/+30 sec..

For example, to defrost 12 ounces of food, press WEIGHT DEFROST one two START/+30 sec.. Your microwave oven will run for the appropriate amount of time using the correct power setting.

NOTE: The minimum quantity for defrost is 4 ounces and maximum is 70 ounces.

Presets

“Alexa, reheat 1 cup of coffee.”

Your microwave oven supports many presets through voice including popcorn, potato, (reheat) coffee, and others. For example, to cook 1 potato (weight: ~8 ounces), you can say “Alexa, microwave 1 potato.”

To see the latest list of Alexa utterances for all supported preset functions, visit https://www.amazon.com/cookpresets or scan the barcode.

Popcorn

“Alexa, microwave 1.5 ounces of popcorn.”

To microwave popcorn, say “Alexa, microwave X ounces of popcorn.” Your microwave oven will determine the time to cook your popcorn appropriately.

For example, to microwave oven 2.2 ounces of popcorn, say “Alexa, microwave 2.2 ounces of popcorn.”

To microwave popcorn, press the POPCORN (WEIGHT). The LED will begin flashing and the Oz icon on the LED will light up. Then enter the weight in ounces and press START/+30 sec..

For example, to microwave 2.75 ounces of popcorn, press POPCORN (WEIGHT) two seven five START/+30 sec..

NOTE:

Child lock

Child Lock will prevent the use of the microwave oven using either keypad or voice.

To turn ON Child Lock:

  1. Press and hold the PAUSE/Stop button for 4 seconds.
  2. The microwave oven will beep once.
  3. Press and hold the zero button for 2 seconds.
  4. The microwave oven will beep twice and the Key icon will light up in the LED.

To turn OFF Child Lock:

  1. Press and hold the PAUSE/Stop button for 4 seconds.
  2. The microwave oven will beep once.
  3. Press and hold the zero button for 2 seconds.
  4. The microwave oven will beep twice and the Key icon will turn off in the LED.

NOTE: Child Lock will remain active even if the microwave oven is unplugged and plugged back in.

Care and maintenance

Make sure to unplug your microwave oven before cleaning.

Check that all cookware, thermometers, and utensils used in your microwave oven are suitable for microwaving. Do not use recycled paper—it may contain traces of metal and could ignite when heated.

Resetting the microwave oven

Resetting your microwave oven will delete all information from the device, revoke all access to Alexa services, and disconnect the microwave oven from the internet. Once reset, the microwave oven will be de-registered from your Amazon account.

To reset the microwave oven, press and hold the seven and nine buttons on the microwave oven keypad simultaneously for 4 seconds. Once reset, the LED will display 00:00.

COOKING SAFELY IN THE MICROWAVE OVEN

Microwave ovens can play an important role at mealtime, but special care must be taken when cooking or reheating meat, poultry, fish, and eggs to make sure they are prepared safely. Microwave ovens can cook unevenly and leave “cold spots,” where harmful bacteria can survive. For this reason, it is important to use the following safe microwaving tips to prevent foodborne illness.

Microwave oven cooking

Cook foods to the following safe minimum internal temperatures:

Microwave defrosting

Containers and wraps

For updated or additional information about safe food handling and cooking, visit www.foodsafety.gov.

TROUBLESHOOTING

Microwave oven interference Radio and TV may experience interference when the microwave oven is operating. This is normal and similar to the interference you many notice from small electrical appliances like mixers, vacuum cleaners, and electric fans. Refer to the FCC Statements section for actions to reduce interference.
Hot air coming out of the vents or steam on the door While cooking/reheating, food may steam. Most of it will dissipate from the vents, but some may accumulate on a cool surface such as the microwave door. This is normal.
Microwave won’t start A) The power cord is not plugged in tightly Unplug the cord, then plug it back in again after waiting 10 seconds.
B) A fuse has blown or the circuit breaker has tripped Replace the fuse or reset the circuit breaker (microwave repair should only be done by professionals).
C) Trouble with the outlet Test the outlet with other electrical appliances or call an authorized serviceperson for repair.
Microwave does not heat The microwave door is not closed properly Close the door properly.
Glass turntable makes noise when the microwave is operating The roller rest and/or bottom of the microwave may be dirty Clean your microwave according to the provided cleaning instructions.
Voice functionality is not working A) Alexa control has not been setup Refer to page 6 for instructions to setup Alexa control.
B) Child lock is enabled Disable child lock by following the instructions on page 11.
C) Wi-Fi is not working Check that your router is working or contact your internet service provider.
D) Wi-Fi password has changed Reset the device and set it up again.
E) Wi-Fi access point or router has changed Reset the device and set it up again.
The microwave oven LED clock does not display the correct time zone after Alexa setup If the microwave oven does not display the correct time zone after setting it up for Alexa control, go to the microwave oven Settings page in the Alexa App to set the desired time zone for the microwave oven clock.

LEGAL & COMPLIANCE

COMPLIANCE MARKINGS ON DEVICE

Certification and other device compliance markings are located on the housing of the microwave.

FCC STATEMENTS

This appliance generates and uses radio frequencies applicable to industrial, scientific and medical equipment (ISM) under the rules of the Federal Communications Commission (FCC). If this appliance is not installed or used properly, and strictly in accordance with the manufacturer’s instructions, it may cause interference to radio and television reception. This appliance complies with Part 18 of FCC rules.

The appliance and its plug comply with part 15 of the FCC rules. Operation of each of these is subject to the following two conditions: (1) it may not cause harmful interference and (2) it must accept any interference received, including interference that may cause undesired operation.

Note: This appliance and its plug have been tested and found to comply with the limits for a Class B digital device or external switching power supply, pursuant to part 15 of the FCC rules.

The requirements of Part 15 and Part 18 of the FCC rules are designed to provide reasonable protection against harmful interference in a residential installation. The appliance and its plug generate, use and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. There is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off, the user is encouraged to try to correct the interference by one or more of the following measures:

Changes or modifications to a product by the user that are not expressly approved by the party responsible for compliance could make the product no longer comply with the FCC Rules.

Information regarding exposure to radio frequency energy

The output power of the radio technology used in the appliance and its plug is below the radio frequency exposure limits set by the FCC. This appliance and its plug should be installed and operated with a minimum distance of 20 cm between the radiator and your body.

The appliance and the cord meet the FCC Radio Frequency Emission Guidelines and are certified with the FCC. Information on these products is on file with the FCC and can be found by inputting such product’s FCC ID (which can be found on the regulatory label of the appliance) into the FCC ID Search form available at transition.fcc.gov/oet/ea/fccid.

Please follow all applicable e-waste laws for the disposal of your microwave oven.

WARRANTY

This device is covered by a 1-year Limited Warranty. Details are available in the Alexa App in Help & Feedback > Legal & Compliance and at www.amazon.com/devicesupport.

AMAZON TERMS & POLICIES

Your microwave oven works with Amazon Alexa.

By using your microwave oven, you agree to Amazon’s Conditions of Use, available at www.amazon.com/conditionsofuse, and all the terms located at www.amazon.com/devicesupport or found in the Alexa App in Help & Feedback > Legal & Compliance. You can find Amazon’s Privacy Notice in the Help section of the Alexa App or at www.amazon.com/privacy.

CONTACT US

Servicing your appliance

If your appliance needs service, please contact Amazon Customer Support. Contact details can be found at www.amazon.com/devicesupport. Faulty service may void the warranty.

Information for service personnel

An electronic copy of the Service Manual for this appliance is available at www.amazon.com/devicesupport. A hard copy of the Service Manual can also be obtained by contacting Amazon Customer Support. Contact details can be found at www.amazon.com/devicesupport.

ALEXA: THINGS TO TRY

To do this With Alexa, say Or press and release the Ask Alexa button and say
Microwave for 1 minute Alexa, microwave for 1 minute 1 minute
Microwave for 4 minutes and 39 seconds Alexa, microwave for 4 minutes and 39 seconds 4 minutes and 39 seconds
Microwave for 3 minutes on medium power Alexa, microwave for 3 minutes on medium 3 minutes on medium
Microwave for 10 minutes on power 8 Alexa, microwave for 10 minutes on power 8 10 minutes on power 8
Defrost for 11 minutes Alexa, defrost for 11 minutes Defrost for 11 minutes
Reheat for 5 minutes Alexa, reheat for 5 minutes Reheat for 5 minutes
Reheat 1 cup of coffee Alexa, reheat 1 cup of coffee Reheat 1 cup of coffee
Microwave 3 ounces of popcorn Alexa, microwave 3 ounces of popcorn 3 ounces of popcorn

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